Customer Service Representative

Job Position: Customer Service Representative

Location: Union, IL 60180

Pay Rate: $15/hr

Shift: 1st shift, Mon-Fri, 8:00 a.m. to 5:00 p.m.

Description:

Come work for an award-winning leading printed-bag supplier in thepromotional products industry at a facility in Union, IL. Established in1980, we are seeking an entry-level customer service representative to workMonday – Friday from 8 a.m. to 5 p.m.

We provide extensive benefits including medical, dental, vision, lifeinsurance and long-term disability plans, a health savings account,flexible savings account, and a generous matching 401(k) program. Enjoyample paid holidays and vacation time while working in a fast-pacedenvironment for a company that values its employees, provides opportunitiesfor advancement, and offers an attendance incentive bonus plan.

Customer Service Representative Duties and Responsibilities

• Manage incoming customer phone calls or emails in a professional and timely manner.

• Provide quotes to customers.

• Complete electronic forms.

• Implement additional projects as assigned by management.

Customer Service Representative Qualifications and Requirements

• Type 30 to 40 words per minute.

• Able to understand and follow oral and written instructions and effectively express ideas verbally and in writing.

• Work with a variety of skilled/unskilled, professional, and administrative personnel.

• Knowledgeable about office administration, multi-line telephone systems, and computers.

225036 / SUS – Belvidere